About PackShip USA

PackShip USA is a Family-Owned, Multi-Vertical Logistics Company

Headquartered in Orrville, OH, PackShip USA has additional locations in Goshen, IN, Leola, PA, and High Point, NC.

Comprised of five divisions – PackShip Office, PackShip Logistics, PackShip Furniture Direct, PackShip Warehouse & Fulfillment, and PackShip Custom Solutions – our core services touch on nearly every aspect of the packaging and shipping process. We are part of the Jarrett Companies family, which includes Jarrett Fleet Services and Jarrett Logistics Systems, Inc., a leading third-party logistics provider.

A Leader in Customized Packaging, Shipping and Logistics Services

As a leading provider of customized logistics, pack & ship services, final mile and in-home delivery services, PackShip USA’s mission is to always meet or exceed expectations of customers engaged in commercial and retail markets.

PackShip USA accomplishes this by:

  • Employing the best packaging, shipping and logistics personnel in the industry
  • Providing extreme levels of service to customers to differentiate PackShip USA from any competitors in the industry
  • Focusing on customers that manufacture and/or distribute unique products that aggressively promote and sell those products via e-commerce
  • Utilizing technology that increases the productivity of our employees and adds value to our customers' distribution processes

Our Corporate Values are at the Heart of The PackShip USA Competitive Advantage

Our values influence everything about us. Values are part of our fabric, are immovable and are representative of our unique culture, creating a competitive advantage for us in the packaging, shipping and logistics industry.

The following list of values reflects what is truly important to us as an organization.

  1. Character:
    To be committed to the highest levels of ethical conduct in all that we do. We believe that honesty and integrity engender trust, which is the cornerstone of our business. We strive to be good citizens and take responsibility for our actions.
  2. Entrepreneurial Spirit:
    To encourage our personnel to initiate creative and innovative ways to serve our customers, improve the business and spread best practices throughout the company.
  3. Respect:
    To value self, others, property and diversity by showing appreciation for sacrifices that have been made and to understand where your rights end and someone else's begin.
  4. Compassion:
    To show care and kindness for others by helping those who are in need.
  5. Courage:
    To face difficult situations with confidence and determination by standing up for one's convictions when conscience demands.
  6. Fairness:
    To treat people equally, making decisions without favoritism or prejudice.
  7. Excellence:
    To strive to excel in every aspect of our business and approach every challenge with a determination to succeed.
  8. Civic Responsibility:
    To give back to our communities by donating our time, talents, energy and resources to worthwhile causes in our communities and society.

PackShip USA Supports our Local Community

PackShip USA proudly supports local school initiatives of interest as well as charitable community agencies, including Heartland Education Community, OrrViews and The Salvation Army. We are also members of the Orrville Area Chamber of Commerce, Goshen Area Chamber of Commerce, Lancaster County Chamber of Commerce, Holmes County Chamber of Commerce and the Hardwood Furniture Guild.

3PL Affiliation Enhances Capabilities

PackShip USA's capability to provide you with the best possible packaging, shipping and logistics services is enhanced by being part of Jarrett Companies, which includes Jarrett Logistics Systems and Jarrett Fleet Services. To learn more about these companies, visit jarrettlogistics.com and jarrettfleetservices.com

PackShipUSA - Jarrett Logistics Systems.


  • I'm totally elated with the Packship USA product and service.

    PackShip USA did their usual superb job! As you know, this was my fourth purchase from you that they have packaged and shipped, and again, it was received virtually "embalmed," without a scratch.

    I’m totally elated with the product and with the service that I've received from both you and PackShip.

    Customer - Racine, WI

  • They offer the best packaging and shipping rates and service around.

    We have been using PackShip since the late 90s, so we have a long history together. They offer us the best rates and service around. The first shipper we tried had a 10% breakage rate and with PackShip, I can’t think of any in the last 10 years. We are very pleased with their service and how they do business.

    Customer - Wadmalaw Island, SC

  • They are there to help with all our shipping needs.

    We really appreciate what PackShip does for us. They are there to help with all our shipping needs. A very kind and knowledgeable staff that is easy to work with.

    Customer - Orrville, OH

  • PackShip USA is the only logistics company we would trust to ship for us.

    We are an international company and are required to ship many items internationally, and PackShip USA is the only company we would trust to ship for us. I've actually been on the receiving end of the shipment out of the country and was incredibly impressed to see the care that PackShip took in packaging up our items. After our experience with PackShip USA and other shippers, I'll never use anyone other than PackShip USA.

    Customer - Goshen, IN

  • Even the carrier was impressed with the packing job!

    We just received the two Heritage Dressers that we had ordered. I appreciate the effort that was put into packing the dressers for shipment. Even the carrier that delivered the furniture was impressed with the packing job. Thanks again!

    Customer - Syracuse, NY

  • Your firm will certainly be called upon again.

    I just want to thank you and your coworkers for the excellent work you all did in wrapping, crating and shipping our son’s dining room chairs and china cabinet. Everything arrived at their house in Burnley, England in excellent condition. Having seen what care you all took with this shipment we are now quite eager to send along a few more pieces of Ohio-made furniture to Britain. As soon as another purchase has been made, your firm will certainly be called upon again. We really appreciate all your effort. Thanks again.

    Susan Ryan

  • I've had paintings shipped to me from galleries before, but none with such careful packing.

    I’ve left positive feedback and I hope we meet again very soon on eBay. Thanks and kindest regards…

    Thank you for doing an excellent job with the packing and shipping of such a delicate item.

    Alex Roytman

  • If we ever need to ship again, we will be sure to do it through your company.

    Just to let you know, the table arrived today safe and sound. We were really impressed with the packing and happy that our special Amish table had been so well protected. THANK YOU! If we ever need to ship again, we will be sure to do it through your company. Greetings from the Swiss Alps!

    Rebecca & Mike Troehler