"Your firm will certainly be called upon again."
I just want to thank you and your coworkers for the excellent work you all did in wrapping, crating and shipping our son’s dining room chairs and china cabinet. Everything arrived at their house in Burnley, England in excellent condition. Having seen what care you all took with this shipment we are now quite eager to send along a few more pieces of Ohio-made furniture to Britain. As soon as another purchase has been made, your firm will certainly be called upon again. We really appreciate all your effort. Thanks again.