PackShip Customer Service

At PackShip USA, our mission is to put our customers at the forefront — "To always meet or exceed customers’ expectations by providing customized packaging, shipping and logistics services to customers engaged in the commercial and retail markets."

We do this by employing the best personnel, providing extreme levels of service, and utilizing technology that increases productivity and adds value to the client’s distribution processes. And in each division, the business principles of quality service, professional people, transportation management technology and operational execution are standard procedure.

To help us continue to provide the best service possible, meeting and exceeding all our customers’ expectations, we invite you to use our Feedback Form to tell us how we’re doing.

 

Testimonial

"They offer the best packaging and shipping rates and service around."

We have been using PackShip since the late 90s, so we have a long history together. They offer us the best rates and service around. The first shipper we tried had a 10% breakage rate and with PackShip, I can’t think of any in the last 10 years. We are very pleased with their service and how they do business.

Customer — Wadmalaw Island, SC

1347 N. Main Street
Orrville, Ohio 44667
Phone: 330-682-PACK (7225)
or 800-548-0852

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